Click around. This is Helm's working layout with made-up technicians, clients and tickets: check the scoreboard, reassign a ticket, work the attention list, look over backups and pull the monthly report. Nothing you do here is saved.
Helm pulls ticket activity from Orbit and hours from the timesheets your technicians save from Tempo, in your own Microsoft 365. No second database to keep in sync.
Managers sign in with Microsoft. Access is limited to owners of a Microsoft 365 group you choose, under your own MFA and Conditional Access.
Turn on Auto-cycle and Helm steps through its tabs every 20 seconds, with data reloading every 5 minutes. Put it on the shop screen and leave it.