Click around. You're Dana, the office manager at a made-up law firm. Sign in with a code from your email, ask for help, check on a request and tell the help desk how they did. Nothing you do here is saved.
Type your work email. We'll email you a code. There's no password to remember.
We'll send a 6-digit code to .
Check your email. Type the 6-digit code below. It works for 10 minutes.
You see this because you're listed as a contact for this server. Others at your firm don't. To be added or removed, email your help desk.
People sign in with their work email and a 6-digit code that works for 10 minutes. There's nothing to remember, reset or reuse, and nothing for a phishing page to steal for later.
Ping runs in any browser on a desk PC, a laptop or a phone. Nothing to install, so a front-desk worker or a partner on the road can ask for help the same way.
Each request becomes a ticket in Orbit, in front of the technicians who'll fix it. Updates arrive by email, and a "was it fixed?" answer goes to a manager.