Problems found
before clients call
- Backups. Windows Server Backup results, and whether the USB backup drive is plugged in.
- Disks. Disk health and free space, with a notice at 15 % and an alert under 10 %.
- Antivirus. Which product is running and whether protection is on.
- Restarts and services. Pending restarts and any stopped critical service.
- Lockout risk. Users with repeated failed sign-ins, named before they get locked out.