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CCI Suite · 01 of 08 Time tracking & timesheets

Tempo

Keeps time with the work

Your technicians' timesheet. Tempo is where every hour of work is captured, right when it happens, on a desktop or a phone. Start a timer from a ticket, add the client and a few notes, and Tempo works out the billable time, the after-hours rate and the travel for you, so month end is a quick review instead of a scramble.

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01 · Logging time

Every hour,
caught on time

  • Timer or quick entry. Start a timer, or type a start and end time. The date, client and hours fill in for you.
  • Starts from the ticket. Click the clock on a ticket in Orbit and Tempo opens with the client and the job already filled in.
  • After-hours handled. Evening and weekend work is marked automatically, billed at 1.5×, and records who approved it.
  • On-site and travel. On-site visits get a one-hour minimum, and drive time is estimated from the technician's home address.
  • Notes worth reading. AI turns rough notes into a clear, client-ready description in one click.
02 · Expenses & records

Ready to bill,
safe to keep

  • Expenses with receipts. Parts, mileage and supplies are logged with a photo of the receipt.
  • Live totals. Today, this week and this month, billable hours and pay hours, always on screen.
  • A secure copy of everything. Every entry, expense and receipt is saved on the server as it happens, not just in the browser, and only the technician, managers and billing can see it.
  • Any device. The same timesheet on a phone in the field and a desktop in the office.
  • Straight to billing. Meter reads the month directly, so there are no files to gather or email at month end.

Billing rules such as 15-minute rounding, on-site minimums and after-hours rates are applied the same way for every technician.

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